Terms of Service

1. ACCEPTANCE OF TERMS

These Terms of Service ("Terms") constitute a legally binding agreement between you (whether as an individual or on behalf of an entity) and The Dewdrop Group, LLC ("Company," "we," "us," or "our"), operator of Clean My Data, concerning your access to and use of our services, software applications, websites, and related products (collectively, the "Service").

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms. In such cases, "you" and "your" refer to that entity.

2. ELIGIBILITY

You must be at least 18 years of age to use the Service. If you are under 18, you may only use the Service with the involvement and permission of a parent or legal guardian.

The Service is intended for business and professional use only. Consumer protection legislation does not apply to your use of the Service.

You represent and warrant that:

All registration information you provide is accurate, current, and complete
You will maintain and update such information to keep it accurate and current
You have the legal capacity to enter into and comply with these Terms
Your use of the Service will not violate any applicable laws or regulations

3. ACCOUNT REGISTRATION AND SECURITY

3.1 Account Creation

To access certain features of the Service, you must create an account by providing accurate and complete registration information, including your name, valid email address, and payment details where applicable.

3.2 Account Security

You are responsible for:

Maintaining the confidentiality of your account credentials
All activities that occur under your account
Ensuring that only authorized users access your account
Notifying us immediately of any unauthorized use or security breach

We reserve the right to disable, suspend, or terminate any account at our sole discretion if we determine you have violated these Terms or engaged in inappropriate use of the Service.

3.3 Multiple Accounts

Creating multiple accounts to circumvent Service limitations, trial periods, or pricing structures is strictly prohibited and may result in termination of all accounts.

4. SERVICE DESCRIPTION

4.1 Service Features

The Service provides document processing and data extraction functionality through a software-as-a-service (SaaS) platform accessible via web browser, mobile application, or API integration.

4.2 Service Availability

We strive to maintain Service availability of 99.9%, excluding scheduled maintenance. However, we do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to:

Scheduled maintenance and updates
Technical issues beyond our reasonable control
Security incidents requiring immediate action
Third-party service failures

4.3 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We will make reasonable efforts to notify you of material changes affecting your use of the Service.

5. FREE TRIALS AND SUBSCRIPTIONS

5.1 Free Trial

We may offer free trial access to the Service for a limited time period. During the trial:

You may be required to provide payment information
We may limit access to certain features or impose usage restrictions
We reserve the right to modify or cancel trial offers at any time
Each user is entitled to only one free trial per account

5.2 Subscription Plans

Access to the Service requires a paid subscription unless otherwise specified. Subscription terms include:

Subscription Period: Monthly or annual billing cycles as selected
Auto-Renewal: Subscriptions automatically renew unless cancelled
Plan Changes: You may upgrade or downgrade your plan, with changes taking effect at the next billing cycle
Usage Limits: Each plan includes specific usage allowances as described in our pricing documentation

6. FEES AND PAYMENT

6.1 Pricing

All fees are stated in U.S. dollars (or other specified currency) and are exclusive of applicable taxes, which you are responsible for paying.

Current pricing is available on our pricing page. We reserve the right to modify pricing with at least 30 days' advance notice.

6.2 Payment Terms

Payment is due in advance for each billing period
We accept major credit cards (Visa, Mastercard, American Express) and other payment methods as indicated
You authorize us to charge your payment method for all applicable fees
You must maintain valid and current payment information

6.3 Late Payment

If payment is not received when due, we may:

Suspend your access to the Service
Charge interest on overdue amounts at the applicable statutory rate
Terminate your account after reasonable notice
Pursue collection of outstanding amounts, including reasonable legal fees

6.4 No Refunds

All fees are non-refundable except as required by law. Specifically:

No refunds for partial billing periods
No refunds for unused features or capacity
No refunds upon plan changes or account cancellation
No credits carried forward between billing periods

6.5 Chargebacks

Initiating a chargeback or payment dispute after accessing the Service is prohibited and constitutes a material breach. If you initiate a chargeback, you will be liable for:

Reimbursement of the disputed amount
All fees and costs incurred in responding to the chargeback
Immediate suspension or termination of Service access

7. CANCELLATION AND TERMINATION

7.1 Cancellation by You

You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of the current billing period, and you remain responsible for all fees incurred through that date.

7.2 Termination by Us

We may suspend or terminate your access to the Service immediately if:

You breach these Terms
Your use of the Service poses a security risk
Your account has been inactive for an extended period
We are required to do so by law
You fail to pay amounts due

7.3 Effect of Termination

Upon termination:

All licenses granted under these Terms immediately cease
You must immediately stop using the Service
We may delete your account and associated data
You remain liable for all fees incurred before termination
Provisions intended to survive termination (including payment obligations, intellectual property rights, limitations of liability, and dispute resolution) will continue to apply

8. ACCEPTABLE USE POLICY

8.1 Permitted Use

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes in accordance with these Terms.

8.2 Prohibited Activities

You agree not to:

Use the Service for any illegal purpose or in violation of any laws
Violate the intellectual property rights of others
Upload, transmit, or distribute viruses, malware, or harmful code
Attempt to gain unauthorized access to the Service or related systems
Use automated systems (bots, scrapers, etc.) except as expressly authorized
Reverse engineer, decompile, or disassemble any aspect of the Service
Interfere with or disrupt the Service or servers
Use the Service to send spam or unsolicited communications
Collect or harvest information about other users
Resell, sublicense, or otherwise commercialize the Service
Remove or alter any proprietary notices or labels
Use the Service beyond authorized capacity or usage limits
Impersonate any person or entity
Submit false or misleading information
Engage in any activity that could damage our reputation or business

8.3 Prohibited Data

You agree not to use the Service to collect, process, or transmit:

Sensitive personal information (financial data, health information, biometric data)
Personal information of children under applicable age restrictions
Protected health information subject to HIPAA
Information that violates privacy rights or data protection laws
Content that is illegal, offensive, defamatory, or infringes third-party rights

9. USER CONTENT AND DATA

9.1 Your Ownership

You retain all ownership rights to data, documents, and content you upload or process through the Service ("User Content"). You are solely responsible for the accuracy, quality, and legality of your User Content.

9.2 License to Us

By uploading User Content, you grant us a non-exclusive, worldwide, royalty-free license to:

Process, store, and transmit your User Content as necessary to provide the Service
Use anonymized, aggregated data for improving the Service
Display your User Content back to you and authorized users

This license terminates when you delete your User Content or terminate your account, except for data retained in backups for a reasonable period.

9.3 Your Responsibilities

You represent and warrant that:

You own or have necessary rights to all User Content
Your User Content does not infringe third-party rights
You have obtained all necessary consents for processing personal data
Your User Content complies with all applicable laws

9.4 Data Retention and Deletion

We do not provide long-term data storage services
User Content may be retained for a reasonable period for Service operation
After account termination, we may retain data as required by law
You are responsible for backing up and preserving your own data
We have no liability for loss, corruption, or deletion of User Content

10. SERVICE OUTPUT

The Service may generate processed data, analysis, or other output based on your User Content ("Output"). We make no representation, warranty, or guarantee regarding the accuracy, completeness, reliability, or suitability of any Output for any particular purpose. You are responsible for verifying and validating all Output before relying on it.

11. THIRD-PARTY SERVICES AND INTEGRATIONS

11.1 Third-Party Integrations

The Service may integrate with or rely on third-party platforms, APIs, and services. We are not responsible for:

The availability, performance, or content of third-party services
Changes to third-party terms or pricing
Data privacy practices of third parties
Errors or failures in third-party services

11.2 Your Responsibility

You are responsible for:

Complying with third-party terms and conditions
Obtaining necessary licenses or permissions for third-party services
Any fees charged by third parties
Maintaining valid credentials for third-party integrations

12. INTELLECTUAL PROPERTY RIGHTS

12.1 Our Ownership

The Service and all related software, content, trademarks, logos, and documentation are owned by us or our licensors and protected by intellectual property laws. All rights not expressly granted to you are reserved.

12.2 Trademarks

Our name, logo, and product names are our trademarks and may not be used without prior written permission. All other trademarks mentioned in the Service are property of their respective owners.

12.3 Feedback

If you provide suggestions, ideas, or feedback about the Service ("Feedback"), you grant us an unrestricted, perpetual, irrevocable, royalty-free right to use, modify, and incorporate such Feedback into our products and services without any obligation to you.

12.4 Copyright Infringement

We respect intellectual property rights. If you believe content in the Service infringes your copyright, please contact us with:

Identification of the copyrighted work
Identification of the infringing material
Your contact information
A statement of good faith belief
A statement that the information is accurate
Your physical or electronic signature

13. CONFIDENTIALITY

13.1 Confidential Information

Each party may receive confidential information from the other, including business information, technical data, and proprietary materials. Confidential information must be:

Kept strictly confidential
Used only for purposes related to these Terms
Protected with reasonable security measures
Not disclosed to third parties without consent

13.2 Exceptions

Confidentiality obligations do not apply to information that:

Was publicly available before disclosure
Becomes publicly available through no fault of the receiving party
Was independently developed without use of confidential information
Is required to be disclosed by law or court order

14. DATA PROTECTION AND PRIVACY

14.1 Privacy Policy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

14.2 Data Processing

For personal data processed through the Service:

You act as the data controller
We act as the data processor
A separate Data Processing Agreement may apply
You are responsible for compliance with data protection laws

14.3 Data Location

We process and store data in the United States. By using the Service, you consent to the transfer and processing of data in these jurisdictions.

14.4 Security

We implement reasonable security measures to protect data, but cannot guarantee absolute security. You are responsible for implementing appropriate security measures for your systems and accounts.

15. REPRESENTATIONS AND WARRANTIES

15.1 Mutual Representations

Each party represents and warrants that:

It has the authority to enter into these Terms
Its performance will not violate any other agreements or applicable laws
It will comply with all applicable laws and regulations

15.2 Our Warranties

We warrant that:

We have the right to license the Service to you
The Service will perform substantially in accordance with our documentation
We will use reasonable skill and care in providing the Service

15.3 Your Warranties

You warrant that:

Your use of the Service is lawful in all applicable jurisdictions
You own or have rights to all User Content
You will not use the Service for high-risk applications where failure could result in death, injury, or significant property damage
You will comply with all applicable data protection laws

16. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, statutory, or otherwise.

We specifically disclaim all implied warranties including:

MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
NON-INFRINGEMENT
TITLE
QUIET ENJOYMENT

We do not warrant that:

The Service will meet your specific requirements
The Service will be uninterrupted, timely, secure, or error-free
Results obtained from the Service will be accurate or reliable
Any errors or defects will be corrected
The Service is free from viruses or harmful components

Some jurisdictions do not allow exclusion of implied warranties, so some of the above exclusions may not apply to you.

17. LIMITATION OF LIABILITY

17.1 Exclusion of Damages

To the maximum extent permitted by law, in no event shall we be liable for any:

INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES
LOSS OF PROFITS, REVENUE, OR SAVINGS
LOSS OF DATA OR BUSINESS INTERRUPTION
LOSS OF GOODWILL OR REPUTATION
COSTS OF PROCUREMENT OF SUBSTITUTE SERVICES

This applies regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

17.2 Liability Cap

Our total aggregate liability arising out of or related to these Terms shall not exceed the greater of: (a) $500 (five hundred dollars), or (b) The total fees paid by you in the 12 months preceding the claim.

17.3 Exceptions

The limitations in this section do not apply to:

Our indemnification obligations
Our gross negligence or willful misconduct
Death or personal injury caused by our negligence
Fraud or fraudulent misrepresentation
Violations of intellectual property rights
Any liability that cannot be excluded under applicable law

17.4 Essential Basis

You acknowledge that these limitations are an essential basis of our agreement and we would not provide the Service without these limitations.

18. INDEMNIFICATION

18.1 Your Indemnification

You agree to defend, indemnify, and hold harmless us, our affiliates, and our respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

Your use or misuse of the Service
Your User Content
Your violation of these Terms
Your violation of third-party rights, including intellectual property rights
Your violation of applicable laws

18.2 Our Indemnification

We will defend you against third-party claims that the Service infringes intellectual property rights, and pay resulting damages, provided that you:

Promptly notify us of the claim
Give us sole control of the defense and settlement
Provide reasonable assistance

If a claim occurs or is likely, we may at our option:

Obtain the right for you to continue using the Service
Replace or modify the Service to be non-infringing
Terminate these Terms and refund prepaid fees on a pro-rata basis

We have no obligation for claims based on:

Modifications to the Service not made by us
Combination of the Service with other products
Use of the Service not in accordance with these Terms
Your User Content

18.3 Process

The indemnifying party will:

Have sole control of the defense and settlement
Not settle claims without the other party's consent if settlement imposes obligations on the other party
Keep the other party reasonably informed of proceedings

19. DISPUTE RESOLUTION

19.1 Informal Negotiation

Before filing a claim, you agree to attempt to resolve disputes informally by contacting us. We will attempt to resolve disputes through good faith negotiation for at least 30 days.

19.2 Binding Arbitration

Any dispute not resolved through informal negotiation shall be resolved through binding arbitration rather than in court, except that either party may bring claims in small claims court if they qualify.

Arbitration will be conducted by a recognized arbitration organization under their rules. The arbitration will take place in the United States unless otherwise agreed. Each party will bear its own costs and attorneys' fees, with the arbitrator's fees split equally unless the arbitrator determines otherwise.

19.3 Class Action Waiver

You agree that disputes will be resolved only on an individual basis and not as a class action, consolidated action, or representative action. There is no right or authority for any dispute to be brought, heard, or arbitrated as a class action.

19.4 Exceptions

The arbitration requirement does not apply to:

Claims seeking injunctive relief
Intellectual property disputes
Claims related to theft, piracy, or unauthorized use

20. GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.

For disputes not subject to arbitration, you consent to the exclusive jurisdiction and venue of the courts located in Delaware.

21. EXPORT COMPLIANCE

You may not use or export the Service in violation of export control laws and regulations. You represent that you are not:

Located in a country subject to U.S. embargo or trade sanctions
Designated on any U.S. government list of prohibited or restricted parties
Subject to export restrictions under applicable laws

22. FORCE MAJEURE

Neither party shall be liable for failure or delay in performance caused by circumstances beyond its reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, government actions, or failure of third-party services. The affected party will notify the other party promptly and use reasonable efforts to minimize the impact.

If a force majeure event continues for more than 30 days, either party may terminate these Terms upon written notice.

23. GENERAL PROVISIONS

23.1 Entire Agreement

These Terms, together with our Privacy Policy and any other documents expressly incorporated by reference, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements and understandings.

23.2 Amendments

We may modify these Terms at any time by posting the updated version on our website with a new "Last Updated" date. Material changes will be notified via email or through the Service. Your continued use after changes take effect constitutes acceptance of the modified Terms.

23.3 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms to any affiliate or in connection with a merger, acquisition, or sale of assets. Any prohibited assignment is void.

23.4 Severability

If any provision of these Terms is found invalid or unenforceable, that provision will be modified to the minimum extent necessary or severed, and the remaining provisions will remain in full force and effect.

23.5 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision. No waiver will be effective unless in writing and signed by an authorized representative.

23.6 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights except as expressly stated.

23.7 Independent Contractors

You and we are independent contractors. These Terms do not create a partnership, joint venture, employment, or agency relationship.

23.8 Notices

Notices to you may be sent to the email address associated with your account and are deemed received when sent. Notices to us should be sent to support@cleanmydata.app.

23.9 Language

These Terms are prepared in English. In case of conflict between an English version and a translated version, the English version prevails.

23.10 Survival

Provisions that by their nature should survive termination (including payment obligations, intellectual property rights, limitations of liability, indemnification, and dispute resolution) will survive termination of these Terms.

24. CONTACT INFORMATION

For questions about these Terms or the Service, please contact us at:

The Dewdrop Group, LLC

Product: Clean My Data

Email: support@cleanmydata.app

By using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.